Last Updated: September 9, 2025
This Privacy Policy explains how EM Management LLC (dba "FieldScout," "we," "us," or "our") collects, uses, discloses, and protects information when you use our safety and compliance platform at fieldscout.io (the "Services"). By using the Services, you agree to the practices described in this Policy.
Account Information. When you create an account, we collect your name, email address, phone number, company name, job title, and billing information.
Customer Data. Information you and your authorized users upload or enter into the Services, including safety records, inspection reports, certifications, permits, equipment logs, incident reports, employee names, training records, and jobsite documentation.
Communications. Information you provide when you contact our support team, submit feedback, or otherwise communicate with us.
Usage Data. We collect information about how you interact with the Services, including features used, pages viewed, actions taken, timestamps, and session duration.
Device and Browser Information. We collect device type, operating system, browser type, IP address, and general location (city/region level derived from IP address).
Cookies and Similar Technologies. We use cookies, pixels, and similar technologies to maintain sessions, remember preferences, and analyze usage patterns. See Section 7 for more details.
We may receive information from third-party services you integrate with FieldScout (e.g., single sign-on providers, calendar integrations) or from publicly available sources for business contact purposes.
We use the information we collect to:
We do not sell your personal information. We share information only in the following circumstances:
We share information with third-party vendors who perform services on our behalf, such as cloud hosting, payment processing, email delivery, analytics, and customer support. These providers are contractually obligated to protect your information and use it only for the services they provide to us. A current list of subprocessors is available at [fieldscout.io/subprocessors].
If you use the Services as part of a company account, your account administrator and other authorized users within your organization may access your information as permitted by your organization's settings.
If FieldScout is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
We may disclose information if required by law, subpoena, court order, or government request, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
We may share information for other purposes with your explicit consent.
Regardless of your location, you may:
If you are a California resident, you have the following rights under the California Consumer Privacy Act and California Privacy Rights Act:
Right to Know. You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of collection, the purposes for collection, and the categories of third parties with whom we share it.
Right to Delete. You may request that we delete your personal information, subject to certain exceptions (e.g., legal obligations, completing transactions, security purposes).
Right to Correct. You may request that we correct inaccurate personal information.
Right to Opt Out of Sale/Sharing. We do not sell your personal information or share it for cross-context behavioral advertising.
Right to Limit Use of Sensitive Personal Information. We do not use sensitive personal information for purposes beyond those permitted under the CCPA.
Right to Non-Discrimination. We will not discriminate against you for exercising your privacy rights.
To Submit a Request: Email privacy@fieldscout.io or call [INSERT TOLL-FREE NUMBER]. We will verify your identity before processing your request. You may designate an authorized agent to submit requests on your behalf with proper verification.
Response Timing: We will respond to verifiable requests within 45 days. If we need additional time (up to 45 more days), we will notify you of the reason and extension period.
Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights to access, correct, delete, and opt out. To exercise these rights, contact privacy@fieldscout.io.
If you are located outside the United States, please be aware that your information will be transferred to and processed in the United States. By using the Services, you consent to this transfer. If you require additional safeguards (e.g., Standard Contractual Clauses for GDPR compliance), please contact us to discuss a Data Processing Addendum.
We retain your information for as long as your account is active or as needed to provide the Services. After account termination:
For information on regulatory retention requirements for safety records (e.g., OSHA recordkeeping), please refer to applicable regulations. You are responsible for maintaining independent copies as required by law.
We implement technical and organizational measures designed to protect your information, including:
While we take reasonable precautions, no method of transmission or storage is completely secure. If you believe your account has been compromised, contact us immediately at security@fieldscout.io.
Most browsers allow you to control cookies through settings. You can block or delete cookies, but this may affect functionality. We honor "Do Not Track" browser signals for analytics cookies.
We use third-party analytics services (e.g., Google Analytics) to analyze usage. These providers may use cookies and similar technologies. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
The Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing any information.
The Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@fieldscout.io.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a prominent notice within the Services at least thirty (30) days before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Policy.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: privacy@fieldscout.io
Mail:EM Management LLCAttn: Privacy1309 Coffeen Avenue, STE 1200Sheridan, WY 82801
Phone: [INSERT TOLL-FREE NUMBER]
For general support inquiries, contact support@fieldscout.io.
