Scout's Toolbox Talks

Signaler & Communication Protocols

Toolbox Talk:

Maintain Eye Contact and Line of Sight

June 22, 2025

A signaler’s job is critical — but only if the crane operator can actually see them. Losing visual contact means losing safe control of the lift.

Why It Matters:
Most crane-related incidents involving signaling happen when the operator misinterprets a signal — or never sees it at all. Obstructed views, distractions, or poor positioning put both the signaler and everyone on the ground at risk. Maintaining eye contact and clear visibility ensures lifts are controlled, coordinated, and safe.

Key Points:

  • Line of sight is required at all times between the operator and the primary signaler. No exceptions.
  • If the view is blocked — by equipment, structures, dust, or other personnel — use radios or assign a second signaler.
  • Use a consistent, agreed-upon location for signalers to stand during operations.
  • Signalers must stand in a safe zone, where they can see both the load path and the crane operator without risk of being struck.
  • All hand signals must be confirmed by the operator before action is taken. If the signal is not seen, the lift should stop immediately.
  • Do not assume a signal has been understood — make sure the operator acknowledges it with a repeat or action.

✅ If they can’t see you, they can’t follow your lead.

Ask the Crew:

  • Can our operator clearly see the signaler right now?
  • Do we have a second signaler or radio protocol if the line of sight is lost?
  • Are signalers using consistent and visible gestures?